Privacy Policy for Deep Contrast
Deep Contrast ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and in the course of providing our professional cleaning services. By using our site or engaging our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
Personal Data
While using our site or engaging our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Name, email address, phone number
- Physical address (for service delivery and billing)
- Company name and contact details (for commercial clients)
- Payment information (processed securely by third-party payment processors)
- Information related to service preferences or special cleaning instructions
Usage Data
We may also collect information that your browser sends whenever you visit our site or when you access the site by or through a mobile device ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
How We Use Your Information
Deep Contrast uses the collected data for various purposes:
- To provide and maintain our professional cleaning services
- To notify you about changes to our services
- To allow you to participate in interactive features of our site when you choose to do so
- To provide customer support
- To process transactions and send related communications
- To gather analysis or valuable information so that we can improve our site and services
- To monitor the usage of our site
- To detect, prevent and address technical issues
- To administer billing and collect payments
- To comply with legal obligations
Disclosure of Your Information
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Deep Contrast
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our services or the public
- Protect against legal liability
- With service providers who act on our behalf to deliver services (e.g., payment processors, scheduling platforms)
Deep Contrast will not sell your Personal Data to third parties.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Singapore and choose to provide information to us, please note that we transfer the data, including Personal Data, to Singapore and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Your Data Protection Rights Under GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Deep Contrast aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Deep Contrast
18 Cross Street, #07-03 Cross Street Exchange,
Singapore, Singapore, 048423
Singapore